{"id":2202,"date":"2024-08-02T15:49:10","date_gmt":"2024-08-02T15:49:10","guid":{"rendered":"https:\/\/precisionandcraft.qodeinteractive.com\/?page_id=2202"},"modified":"2025-11-10T13:12:54","modified_gmt":"2025-11-10T13:12:54","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/renemouris.fr\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2202\" class=\"elementor elementor-2202\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c096b4 e-con-full qodef-elementor-content-grid e-flex e-con e-parent\" data-id=\"0c096b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b9a6246 e-con-full e-flex e-con e-child\" data-id=\"b9a6246\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-162213b elementor-widget elementor-widget-sidebar\" data-id=\"162213b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sidebar.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"widget widget_block widget_search\" data-area=\"faq-page\"><form role=\"search\" method=\"get\" class=\"wp-block-search__button-inside wp-block-search__icon-button qodef-search-form wp-block-search\" action=\"https:\/\/renemouris.fr\/en\/\"><label for=\"qodef-search-form-1\" class=\"qodef-search-form-label screen-reader-text\">Search<\/label><div class=\"qodef-search-form-inner \"><input type=\"search\" id=\"qodef-search-form-1\" class=\"qodef-search-form-field \" name=\"s\" value=\"\" placeholder=\"Search\"  required \/><button type=\"submit\" class=\"qodef-search-form-button  qodef--button-inside qodef--has-icon\" ><svg class=\"qodef-svg--search\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.753\" height=\"12.542\" viewBox=\"0 0 12.753 12.542\"><g transform=\"translate(-1597.592 -353)\"><path d=\"M5.5,1A4.5,4.5,0,1,0,10,5.5,4.505,4.505,0,0,0,5.5,1m0-1A5.5,5.5,0,1,1,0,5.5,5.5,5.5,0,0,1,5.5,0Z\" transform=\"translate(1597.592 353)\"\/><path d=\"M1664.544,53.009l-3.151-3,.69-.724,3.151,3Z\" transform=\"translate(-54.889 312.532)\"\/><\/g><\/svg><\/button><\/div><\/form><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f738afe elementor-widget elementor-widget-wp-widget-custom_html\" data-id=\"f738afe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wp-widget-custom_html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"textwidget custom-html-widget\"><h5>Contact<\/h5><p style=\"margin-bottom: 18px;margin-top: -10px\"><a href=\"https:\/\/maps.app.goo.gl\/RqrhdEYJptp1dWdo7\" target=\"_blank\">57 rue d\u2019Amsterdam,\r\n75008 Paris, France<\/a><\/p><p style=\"margin-bottom: 15px\"><a href=\"tel:33175004002\" target=\"_blank\" rel=\"noopener\">+33 (1) 75 00 40 02<\/a><\/p><p><a href=\"mailto:info@renemouris.fr\">info@renemouris.fr<\/a><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9553afb elementor-widget elementor-widget-image\" data-id=\"9553afb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/renemouris.fr\/shop\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/renemouris.fr\/wp-content\/uploads\/2025\/05\/RM1-6-1024x1024.jpg\" class=\"attachment-large size-large wp-image-108718\" alt=\"\" srcset=\"https:\/\/renemouris.fr\/wp-content\/uploads\/2025\/05\/RM1-6-1024x1024.jpg 1024w, https:\/\/renemouris.fr\/wp-content\/uploads\/2025\/05\/RM1-6-300x300.jpg 300w, https:\/\/renemouris.fr\/wp-content\/uploads\/2025\/05\/RM1-6-150x150.jpg 150w, https:\/\/renemouris.fr\/wp-content\/uploads\/2025\/05\/RM1-6-768x768.jpg 768w, https:\/\/renemouris.fr\/wp-content\/uploads\/2025\/05\/RM1-6-650x650.jpg 650w, https:\/\/renemouris.fr\/wp-content\/uploads\/2025\/05\/RM1-6-600x600.jpg 600w, https:\/\/renemouris.fr\/wp-content\/uploads\/2025\/05\/RM1-6-100x100.jpg 100w, https:\/\/renemouris.fr\/wp-content\/uploads\/2025\/05\/RM1-6.jpg 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-063ee16 e-con-full e-flex e-con e-child\" data-id=\"063ee16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88c56f7 faq-widget elementor-widget elementor-widget-precisionandcraft_core_accordion\" data-id=\"88c56f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"precisionandcraft_core_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m faq-accordions qodef-accordion clear qodef-behavior--accordion qodef-layout--simple\">\n\t<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Where I can purchase a Rene Mouris watch?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><svg class=\"qodef-svg--plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 12.566\"><g transform=\"translate(-1647.434 -752.889)\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(694.58 182)\"\/><path d=\"M959.137,570.889v12.566\" transform=\"translate(1076.545 1718.31) rotate(-90)\"\/><\/g><\/svg><\/span>\n\t\t<span class=\"qodef-icon--minus\"><svg class=\"qodef-svg--minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 1\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(-570.889 959.637) rotate(-90)\"\/><\/svg><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Rene Mouris sells its watches exclusively through its global network of distributors \/ retailers. You can find the address and contact details in the \u201cStore Locator\u201d section. Moreover, Rene Mouris is facilitating its customers by offering its classic collection online. You can place your order through its official website \u00a0 \u00a0 \u00a0\u00a0\u00a0<a href=\"https:\/\/renemouris.fr\/\">www.renemouris.fr<\/a>.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\"> Where are Rene Mouris Watches made?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><svg class=\"qodef-svg--plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 12.566\"><g transform=\"translate(-1647.434 -752.889)\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(694.58 182)\"\/><path d=\"M959.137,570.889v12.566\" transform=\"translate(1076.545 1718.31) rotate(-90)\"\/><\/g><\/svg><\/span>\n\t\t<span class=\"qodef-icon--minus\"><svg class=\"qodef-svg--minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 1\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(-570.889 959.637) rotate(-90)\"\/><\/svg><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Rene Mouris watches are manufactured in France with the horologists who have been fostering true craftsmanship in all the timepieces while ensuring to deliver premium quality possessing longevity.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">How can I ensure the authenticity of a Rene Mouris watch?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><svg class=\"qodef-svg--plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 12.566\"><g transform=\"translate(-1647.434 -752.889)\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(694.58 182)\"\/><path d=\"M959.137,570.889v12.566\" transform=\"translate(1076.545 1718.31) rotate(-90)\"\/><\/g><\/svg><\/span>\n\t\t<span class=\"qodef-icon--minus\"><svg class=\"qodef-svg--minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 1\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(-570.889 959.637) rotate(-90)\"\/><\/svg><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Rene Mouris retails its watches with an International warranty card delivered by its distributors\/retailers. These warranty cards have the watch reference numbers, full name, and address of the retailer stated for further correspondence. In case of verifying the information regarding watch origin, feel free to contact us directly at <a href=\"mailto:info@renemouris.fr\">info@renemouris.fr<\/a> along with the details of your purchase.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Where can I find the price of a Rene Mouris watch?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><svg class=\"qodef-svg--plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 12.566\"><g transform=\"translate(-1647.434 -752.889)\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(694.58 182)\"\/><path d=\"M959.137,570.889v12.566\" transform=\"translate(1076.545 1718.31) rotate(-90)\"\/><\/g><\/svg><\/span>\n\t\t<span class=\"qodef-icon--minus\"><svg class=\"qodef-svg--minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 1\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(-570.889 959.637) rotate(-90)\"\/><\/svg><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p><b>\u00a0<\/b>Rene Mouris has listed all of its products with its retail prices at their official website \u00a0 \u00a0 \u00a0\u00a0\u00a0<a href=\"https:\/\/renemouris.fr\/\">www.renemouris.f<\/a>r.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">How can I check the availability of a watch?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><svg class=\"qodef-svg--plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 12.566\"><g transform=\"translate(-1647.434 -752.889)\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(694.58 182)\"\/><path d=\"M959.137,570.889v12.566\" transform=\"translate(1076.545 1718.31) rotate(-90)\"\/><\/g><\/svg><\/span>\n\t\t<span class=\"qodef-icon--minus\"><svg class=\"qodef-svg--minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 1\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(-570.889 959.637) rotate(-90)\"\/><\/svg><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Our customer service center is available 24\/7 to facilitate you at the best. In case of any issues, please send us an inquiry at <a href=\"mailto:info@renemouris.fr\">info@renemouris.fr<\/a><\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\"> Is Ren\u00e9 Mouris watch good?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><svg class=\"qodef-svg--plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 12.566\"><g transform=\"translate(-1647.434 -752.889)\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(694.58 182)\"\/><path d=\"M959.137,570.889v12.566\" transform=\"translate(1076.545 1718.31) rotate(-90)\"\/><\/g><\/svg><\/span>\n\t\t<span class=\"qodef-icon--minus\"><svg class=\"qodef-svg--minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 1\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(-570.889 959.637) rotate(-90)\"\/><\/svg><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Rene Mouris is the French purveyor of classic luxury watches that has made its way in the list of the most prestigious watch brands in the world. Its premium quality, aesthetic brilliance, and precision in all watch movements has hallmarked its success while making it a trustworthy watch to invest in.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">What does the Rene Mouris guarantee cover?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><svg class=\"qodef-svg--plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 12.566\"><g transform=\"translate(-1647.434 -752.889)\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(694.58 182)\"\/><path d=\"M959.137,570.889v12.566\" transform=\"translate(1076.545 1718.31) rotate(-90)\"\/><\/g><\/svg><\/span>\n\t\t<span class=\"qodef-icon--minus\"><svg class=\"qodef-svg--minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 1\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(-570.889 959.637) rotate(-90)\"\/><\/svg><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>All of the Rene Mouris watches are covered under 2-years international warranty. For more information, please go through our terms &amp; conditions, and warranty page<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">How long is the guarantee on a Rene Mouris watch?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><svg class=\"qodef-svg--plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 12.566\"><g transform=\"translate(-1647.434 -752.889)\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(694.58 182)\"\/><path d=\"M959.137,570.889v12.566\" transform=\"translate(1076.545 1718.31) rotate(-90)\"\/><\/g><\/svg><\/span>\n\t\t<span class=\"qodef-icon--minus\"><svg class=\"qodef-svg--minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 1\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(-570.889 959.637) rotate(-90)\"\/><\/svg><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>All of the Rene Mouris watches are covered under a 2-years guarantee as per the policy.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">How do I know which band size to select when placing my order?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><svg class=\"qodef-svg--plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 12.566\"><g transform=\"translate(-1647.434 -752.889)\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(694.58 182)\"\/><path d=\"M959.137,570.889v12.566\" transform=\"translate(1076.545 1718.31) rotate(-90)\"\/><\/g><\/svg><\/span>\n\t\t<span class=\"qodef-icon--minus\"><svg class=\"qodef-svg--minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 1\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(-570.889 959.637) rotate(-90)\"\/><\/svg><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>All Rene Mouris products listed on its official website www.renemouris.fr has complete details mentioned along with the specifications. We recommend you visiting the product page before placing your order to avoid any inconvenience.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Can I buy a replacement strap or links for my watch?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><svg class=\"qodef-svg--plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 12.566\"><g transform=\"translate(-1647.434 -752.889)\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(694.58 182)\"\/><path d=\"M959.137,570.889v12.566\" transform=\"translate(1076.545 1718.31) rotate(-90)\"\/><\/g><\/svg><\/span>\n\t\t<span class=\"qodef-icon--minus\"><svg class=\"qodef-svg--minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 1\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(-570.889 959.637) rotate(-90)\"\/><\/svg><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>The company accommodates the replacement of the straps or links for the watch depending on the manufacturing design of the product.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">What if a product is unavailable?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><svg class=\"qodef-svg--plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 12.566\"><g transform=\"translate(-1647.434 -752.889)\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(694.58 182)\"\/><path d=\"M959.137,570.889v12.566\" transform=\"translate(1076.545 1718.31) rotate(-90)\"\/><\/g><\/svg><\/span>\n\t\t<span class=\"qodef-icon--minus\"><svg class=\"qodef-svg--minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 1\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(-570.889 959.637) rotate(-90)\"\/><\/svg><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>We strive to deliver excellence to our customers by ensuring product availability every time. However, if you notice an \u201cout of stock\u201d tag on the product, we would always welcome your query for your demands. Feel free to contact us at <a href=\"mailto:info@renemouris.fr\">info@renemouris.fr<\/a>. Your feedback will always be highly appreciated.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">What payment methods may I use on the website?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><svg class=\"qodef-svg--plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 12.566\"><g transform=\"translate(-1647.434 -752.889)\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(694.58 182)\"\/><path d=\"M959.137,570.889v12.566\" transform=\"translate(1076.545 1718.31) rotate(-90)\"\/><\/g><\/svg><\/span>\n\t\t<span class=\"qodef-icon--minus\"><svg class=\"qodef-svg--minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 1\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(-570.889 959.637) rotate(-90)\"\/><\/svg><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p><b>\u00a0<\/b>Our customers can make their payments online with all credit or debit cards. We also facilitate receiving the payments through Stripe and Paypal.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">How may I check the status of my order?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><svg class=\"qodef-svg--plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 12.566\"><g transform=\"translate(-1647.434 -752.889)\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(694.58 182)\"\/><path d=\"M959.137,570.889v12.566\" transform=\"translate(1076.545 1718.31) rotate(-90)\"\/><\/g><\/svg><\/span>\n\t\t<span class=\"qodef-icon--minus\"><svg class=\"qodef-svg--minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 1\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(-570.889 959.637) rotate(-90)\"\/><\/svg><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p><b>\u00a0<\/b>You can check the status of your order by using the tracking number provided by the courier company after placing the order.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">May I change or cancel my order?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><svg class=\"qodef-svg--plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 12.566\"><g transform=\"translate(-1647.434 -752.889)\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(694.58 182)\"\/><path d=\"M959.137,570.889v12.566\" transform=\"translate(1076.545 1718.31) rotate(-90)\"\/><\/g><\/svg><\/span>\n\t\t<span class=\"qodef-icon--minus\"><svg class=\"qodef-svg--minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 1\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(-570.889 959.637) rotate(-90)\"\/><\/svg><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p><b>\u00a0<\/b>For further information regarding change or cancellation of the order, please read our terms &amp; conditions. In case of any query, feel free to directly approach us at <a href=\"mailto:info@renemouris.fr\">info@renemouris.fr<\/a><\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Under what circumstances may I return an item?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><svg class=\"qodef-svg--plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 12.566\"><g transform=\"translate(-1647.434 -752.889)\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(694.58 182)\"\/><path d=\"M959.137,570.889v12.566\" transform=\"translate(1076.545 1718.31) rotate(-90)\"\/><\/g><\/svg><\/span>\n\t\t<span class=\"qodef-icon--minus\"><svg class=\"qodef-svg--minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 1\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(-570.889 959.637) rotate(-90)\"\/><\/svg><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Consult our terms &amp; conditions page for further information regarding return and exchange policy.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">  How long does it take for a refund to be issued?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><svg class=\"qodef-svg--plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 12.566\"><g transform=\"translate(-1647.434 -752.889)\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(694.58 182)\"\/><path d=\"M959.137,570.889v12.566\" transform=\"translate(1076.545 1718.31) rotate(-90)\"\/><\/g><\/svg><\/span>\n\t\t<span class=\"qodef-icon--minus\"><svg class=\"qodef-svg--minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 1\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(-570.889 959.637) rotate(-90)\"\/><\/svg><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>We have formulated our terms &amp; conditions comprehensively addressing all of the customers\u2019 primary concerns. For more details, visit the page.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">How long will it take to receive my order?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><svg class=\"qodef-svg--plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 12.566\"><g transform=\"translate(-1647.434 -752.889)\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(694.58 182)\"\/><path d=\"M959.137,570.889v12.566\" transform=\"translate(1076.545 1718.31) rotate(-90)\"\/><\/g><\/svg><\/span>\n\t\t<span class=\"qodef-icon--minus\"><svg class=\"qodef-svg--minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.566\" height=\"12.566\" viewBox=\"0 0 12.566 1\"><path d=\"M959.137,570.889v12.566\" transform=\"translate(-570.889 959.637) rotate(-90)\"\/><\/svg><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>qodef-e-top-holderWe try our best to make your order reach at the earliest to its destination. Generally, we take 14-days for delivery. In case if you fail to receive the order in the given time, let us know at \u00a0 <a href=\"mailto:info@renemouris.fr\">info@renemouris.fr<\/a>.<\/p>\t<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Where I can purchase a Rene Mouris watch? Rene Mouris sells its watches exclusively through its global network of distributors \/ retailers. You can find the address and contact details in the \u201cStore Locator\u201d section. Moreover, Rene Mouris is facilitating its customers by offering its classic collection online. You can place your order through its [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"footnotes":""},"class_list":["post-2202","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions - Rene Mouris<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/renemouris.fr\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - Rene Mouris\" \/>\n<meta property=\"og:description\" content=\"Where I can purchase a Rene Mouris watch? 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