Frequently Asked Questions

1.       Where I can purchase a Rene Mouris watch?

A.      Rene Mouris sells its watches exclusively through its global network of distributors / retailers. You can find the address and contact details in the “Store Locator” section. Moreover, Rene Mouris is facilitating its customers by offering its classic collection online. You can place your order through its official website

2.       Where are Rene Mouris Watches made?

A.      Rene Mouris watches are manufactured in France with the horologists who have been fostering true craftsmanship in all the timepieces while ensuring to deliver premium quality possessing longevity.

3.        How can I ensure the authenticity of a Rene Mouris watch?

A.      Rene Mouris retails its watches with an International warranty card delivered by its distributors/retailers. These warranty cards have the watch reference numbers, full name, and address of the retailer stated for further correspondence. In case of verifying the information regarding watch origin, feel free to contact us directly at [email protected] along with the details of your purchase.

4.       Where can I find the price of a Rene Mouris watch?

A.      Rene Mouris has listed all of its products with its retail prices at their official website

5.       How can I check the availability of a watch?

A.      Our customer service center is available 24/7 to facilitate you at the best. In case of any issues, please send us an inquiry at [email protected] or        [email protected].

6.       Is René Mouris watch good?

A.      Rene Mouris is the French purveyor of classic luxury watches that has made its way in the list of the most prestigious watch brands in the world. Its premium quality, aesthetic brilliance, and precision in all watch movements has hallmarked its success while making it a trustworthy watch to invest in.

7.       What does the Rene Mouris guarantee cover?

A.      All of the Rene Mouris watches are covered under 2-years international warranty. For more information, please go through our terms & conditions, and warranty page.

8.       How long is the guarantee on a Rene Mouris watch?

A.      All of the Rene Mouris watches are covered under a 2-years guarantee as per the policy.

9.       How do I know which band size to select when placing my order?

A.      All Rene Mouris products listed on its official website has complete details mentioned along with the specifications. We recommend you visiting the product page before placing your order to avoid any inconvenience.

10.       Can I buy a replacement strap or links for my watch?

A.      The company accommodates the replacement of the straps or links for the watch depending on the manufacturing design of the product.

11.       What if a product is unavailable?

A.      We strive to deliver excellence to our customers by ensuring product availability every time. However, if you notice an “out of stock” tag on the product, we would always welcome your query for your demands. Feel free to contact us at [email protected]. Your feedback will always be highly appreciated.

12.   What payment methods may I use on the website?

A.      Our customers can make their payments online with all credit or debit cards. We also facilitate receiving the payments through Stripe and Paypal.

13.   How may I check the status of my order?

A.      You can check the status of your order by using the tracking number provided by the courier company after placing the order.

14.   May I change or cancel my order?

A.      For further information regarding change or cancellation of the order, please read our terms & conditions. In case of any query, feel free to directly approach us at [email protected] or        [email protected].

15.   Under what circumstances may I return an item?

A.      Consult our terms & conditions page for further information regarding return and exchange policy.

16.   How long does it take for a refund to be issued?

A.      We have formulated our terms & conditions comprehensively addressing all of the customers’ primary concerns. For more details, visit the page.

17.   How long will it take to receive my order?

A.      We try our best to make your order reach at the earliest to its destination. Generally, we take 14-days for delivery. In case if you fail to receive the order in the given time, let us know at        [email protected].