The Reward Points
Program allows you to earn points for certain actions you take on our site.
Points are awarded based on making purchases and customer actions such as
sending an invitation to your friends or sharing your purchase on your Facebook.
Benefits of Reward
Points for Registered Customers
Once you register you
will be able to earn and accrue reward points, which are then redeemable at the
time of purchase towards the cost of your order. Rewards are an added bonus to
your shopping experience on the site and are just one of the ways we thank you
for being a loyal customer.
Earning Reward Points
Reward Points can be
earned by engaging in the site in different ways. We will add new ways to earn
points and communicate the program updates through our site, social media, or a
newsletter.
Rewards can currently
be earned for the following actions:
· Making purchases —
every time you make a purchase you earn 1 point for every $1.00 spent on
product purchases (taxes and shipping excluded).
· Registering on the
site — Earn 300 points.
· Subscribing to a
newsletter for the first time — Earn 100 points.
· Converting
Invitations to Order — Earn 500 points for every invitation you send out which
leads to a sale.
· Converting
Invitations to Order — Earn 100 points for the first purchase via an invitation
from your friend.
Redeeming Reward
Points
You can redeem your
reward points at checkout towards your new purchase. If you have accumulated
enough points to redeem them you will have the option of using points as one of
the payment methods. The option to use reward points, as well as your balance
and the monetary equivalent of this balance, will be shown to you in the
Payment Method area of the checkout. Redeemable reward points can be used in
conjunction with other payment methods such as credit cards or others.
100 points equal
$1.00. You will be able to apply your reward points against your purchase when
you are checking out.
Note: To spend your
points, you must be on the full Shopping Cart page, which you can get to by
clicking Edit Cart from the dropdown mini-cart, or by clicking Edit Your Cart
if you have proceeded further in checkout. Once on the Shopping Cart page,
there are drop-down menu items to the right under the title Cart Summary (in
desktop view), or below the products (in mobile view). Click on Spend Your
Points to see how many points you have earned, and to use the points you want
to spend on your current order. If you need any help, watch the video
“How-to Video”.
Reward Points Minimums
and Maximums
Reward points may be
capped at a minimum value required for redemption. If this option is selected,
you will not be able to use your reward points until you accrue a minimum
number of points, at which they will become available for redemption.
Reward points may also
be capped at the maximum value of points that can be accrued. If this option is
selected you will need to redeem your accrued points before you can earn more
points.
Managing My Reward
Points
You can view and manage
your points through your Customer Account. From your account you will be able
to view your total points (and currency equivalent), minimum needed to redeem,
whether you have reached the maximum points limit and a cumulative history of
points acquired, redeemed, and lost. The history record will retain and display
historical rates and currency for informational purposes. The history will also
show you comprehensive informational messages regarding points, including
expiration notifications.
Reward Points
Expiration
Reward points can be
set to expire. Points will expire in one year which they were first earned.
Note: You can sign up
to receive email notifications each time your balance changes when you either
earn, redeem or lose points, as well as point expiration notifications. This
option is found in the Reward Points section of the My Account area.
Guidelines
· To earn reward
points, you must be logged into your account. There is a notice at checkout
that informs you that you are not logged in. You will have the opportunity at
that time to log in to your account.
· Reward Points will
expire one year after earning them.
· Reward Points are
deposited once the order has shipped. If you cancel your order, the reward
points will be removed.
· Reward Points are
applied after coupons and other promotional discounts.
· Reward Points will
be lost or account will be suspended if the program is abused.
In case of any queries
related to Rewards, feel free to contact us!